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Check out our FAQs for answers to common questions. If you can't find the information you need, feel free to reach out; we're here to assist you with any additional inquiries you may have.

  • To start the referral process, simply click on this link. Subsequently, we will contact you to discuss how we can best address your needs and provide information about our current waitlist status. If you'd like to initiate a conversation before proceeding, please feel free to call our office using the contact details listed at the bottom of this page or send us an email with any questions you may have, and we'll respond promptly.

  • You don’t need a referral to access our service. However, you can gain a Medicare referral from your GP or Paediatrician which will entitle you to some rebates. If you are accessing our services through NDIS or Private Health a referral is not required.

  • Sensational Kids OT can accept Medicare referrals under the Enhanced Primary Care Plan, Helping Children with Autism & Focussed Psychological Strategies. All services are payable on the day, and you will receive a receipt that can be easily claimed through your Medicare app, with funds reimbursed directly to you. Clients will receive our current fee schedule and a guide to rebate amounts upon their initial referral.

  • We welcome clients who wish to access our services through their private health insurance. Since the coverage provided by each health fund can vary, we recommend that you contact your insurance provider directly to inquire about your specific Occupational Therapy (OT) coverage

  • Our primary mode of therapy is clinic-based. However, we do offer off-site visits when deemed necessary to support your child's therapeutic goals.

  • We are currently able to accept clients who are self-managed and plan-managed clients. We are not registered providers so we cannot accept referrals for agency-managed clients.

  • In 2023 we updated our fee schedule to reflect the 2019 NDIS price guide for therapy services. Our current fee schedule and cancellation policy are provided to each family at the time of their referral to the service.

  • While our clinic currently maintains a waitlist, we highly recommend considering our holiday-intensive programs available to waitlisted clients during school holidays. This option can significantly reduce waiting times, particularly for clients with limited before and after-school availability for therapy sessions. Learn more about our effective intensive treatment model by reading here.

  • Clients on our waitlist will be offered an assessment & treatment options (such as sessions, holiday groups, intensives etc.) as these become available. You are always welcome to reach out to us whilst waiting for a service with any questions you might have. We recommend that you consider our intensive program as a treatment option and/or until a regular term spot becomes available. to minimise the delay in starting your therapy. Read more about our intensive treatment option here.

  • Our assessments are tailored to specific referral needs. Before your assessment, caregivers and, if applicable, educators, will receive paperwork to help us understand your child and their needs. Using this information, we plan the assessment session, combining standardized and non-standardized testing with observations. We prioritize creating a comfortable and engaging environment, allowing your child to familiarize themselves with our motivating and fun sensory gyms, ensuring they feel at ease and motivated to participate in the process. It's common for children to leave our assessments eagerly asking when they can return!

  • Each booked session includes both direct treatment and non-face-to-face services, encompassing session planning, setup, cleaning, administration (including notes, invoicing, emails, and phone calls), and pack-away.

    At Sensational Kids OT, we understand that children learn best through play. Our unique approach involves purposefully using play to engage children and address their challenges. We carefully strike a balance between challenge and comfort to foster growth. While our sessions may seem play-based, we're diligently fine-tuning your child's skills and working towards your goals. Our therapy draws on various frameworks, including sensory integration, DIR Floortime, Shanker’s Self Regulation, Therapeutic Listening, M.O.R.E., SOS Feeding, Astronaut Program, Therapressure brushing, Therasuit, Forbrain, Social Thinking, and Grow your Mind. Our goal is to create a comfortable environment that encourages children to embrace new learning opportunities.