To start the referral process, simply click on this link. Subsequently, we will contact you to discuss how we can best address your needs and provide information about our current waitlist status. If you'd like to initiate a conversation before proceeding, please feel free to call our office using the contact details listed at the bottom of this page or send us an email with any questions you may have, and we'll respond promptly.

You don’t need a referral to access our service. However, you can gain a Medicare referral from your GP or Paediatrician which will entitle you to some rebates. If you are accessing our services through NDIS or Private Health a referral is not required.

Sensational Kids OT can accept Medicare referrals under the Enhanced Primary Care Plan, Helping Children with Autism & Focussed Psychological Strategies. All services are payable on the day, and you will receive a receipt that can be easily claimed through your Medicare app, with funds reimbursed directly to you. Clients will receive our current fee schedule and a guide to rebate amounts upon their initial referral.

We welcome clients who wish to access our services through their private health insurance. Since the coverage provided by each health fund can vary, we recommend that you contact your insurance provider directly to inquire about your specific Occupational Therapy (OT) coverage

Our primary mode of therapy is clinic-based. However, we do offer off-site visits when deemed necessary to support your child's therapeutic goals.

We are currently able to accept clients who are self-managed and plan-managed clients. We are not registered providers so we cannot accept referrals for agency-managed clients.

In 2023 we updated our fee schedule to reflect the 2019 NDIS price guide for therapy services. Our current fee schedule and cancellation policy are provided to each family at the time of their referral to the service.

We have current availability for during school hours appointments. For those who are school aged and unable to attend during these hours, we highly recommend considering our holiday-intensive programs available to waitlisted clients during school holidays. This option can significantly reduce waiting times, particularly for clients with limited before and after-school availability for therapy sessions. Learn more about our effective intensive treatment model by reading here.

Clients on our waitlist will be offered an assessment & treatment options (such as sessions, holiday groups, intensives etc.) as these become available. You are always welcome to reach out to us whilst waiting for a service with any questions you might have. We recommend that you consider our intensive program as a treatment option and/or until a regular term spot becomes available. to minimise the delay in starting your therapy. Read more about our intensive treatment option here.

Our assessments are tailored to specific referral needs. Before your assessment, caregivers and, if applicable, educators, will receive paperwork to help us understand your child and their needs. Using this information, we plan the assessment session, combining standardized and non-standardized testing with observations. We prioritize creating a comfortable and engaging environment, allowing your child to familiarize themselves with our motivating and fun sensory gyms, ensuring they feel at ease and motivated to participate in the process. It's common for children to leave our assessments eagerly asking when they can return!

Each booked session includes both direct treatment and non-face-to-face services, encompassing session planning, setup, cleaning, administration (including notes, invoicing, emails, and phone calls), and pack-away.

At Sensational Kids OT, we understand that children learn best through play. Our unique approach involves purposefully using play to engage children and address their challenges. We carefully strike a balance between challenge and comfort to foster growth. While our sessions may seem play-based, we're diligently fine-tuning your child's skills and working towards your goals. Our therapy draws on various frameworks, including sensory integration, DIR Floortime, Shanker’s Self Regulation, Therapeutic Listening, M.O.R.E., SOS Feeding, Astronaut Program, Therapressure brushing, Therasuit, Forbrain, Social Thinking, and Grow your Mind. Our goal is to create a comfortable environment that encourages children to embrace new learning opportunities.

We understand that the cost of an assessment can initially feel overwhelming. However, we want to clarify that our charges reflect only a fraction of the total time and effort invested in providing you with the best service. While we typically charge for 3 hours of our time to complete the assessment, the overall process usually requires much more time, often closer to 5-6 hours. This includes the legal costs of the forms and questionnaires we use, the administrative work involved in issuing and analysing these forms, the face-to-face time spent during the assessment, and the time spent writing detailed reports. Writing these comprehensive reports alone typically takes over 2.5 hours due to the depth of information we collect and share. We hope this helps clarify the value of the service we provide and why the initial investment is necessary.

We know that some people may question the need for a report or wonder if it’s truly necessary. We assure you that it is. The report is crucial in helping everyone involved — from you as parents to caregivers such as teachers, preschool staff, and therapists — to start with a clear, shared understanding of where your child is functioning. It not only ensures that we’re all on the same page but also helps you understand our approach to therapy and the recommendations we make for your child’s course of action. This collaborative foundation is essential for successful progress.